Brittani Willnauer
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    RETURN/REFUND POLICY

     
     
     
     
     

    Refund/Return Policy


    Chalk Couture™ offers a 30-calendar day satisfaction guarantee policy to all customers and
    Designers. Product must be returned to Chalk Couture in undamaged and unused condition, in its original packaging, within 30 calendar days of the date on which the product is delivered. Shipping charges will not be refunded.

    Product received by customers or Designers in damaged condition will be replaced by Chalk Couture within 30 calendar days of notification. Chalk Couture reserves the right to replace damaged product immediately or upon return of the damaged product to the company.


    All products to be returned must be accompanied by the following:

    • A Return Authorization Number written on the package (see below);
    • A copy of the original packing slip; and
    • Product in its original packaging.


    A Return Authorization Number can be obtained by calling or emailing Designer
    Services/Customer Support at 844.673.6316. This Return Authorization Number and the order number must be clearly and legibly written on each carton returned.


    Proper shipping carton(s) and packaging are required when re-packaging the product(s) being returned for replacement. It is suggested you use the best and most economical means of shipping.


    Chalk Couture does not accept shipping-collect packages.


    All returns must be shipped to the address below:


    Chalk Couture Returns
    389 W 12800 S. Suite 510
    Draper, UT 84020